The driving force for retailers are no longer the merchants. In the past merchants interacted with customers in various segments mainly retailing. These same consumers are demanding products and services that match their specific needs to the value of goods. In other words, the customer is now the drivers of goods and its acceptance in the market. Retail culture does not easily accept disruption. Vendor and manufacturer’s resistance to change will be a major negative factor and criteria to survive.

Retail industries across the globe creates personalized shopping experiences to customers

Due to the industry’s social and higher levels of economic growth, developing countries are likely to see rapid growth in retail industry. So, retail companies are forced to improve their efficiency a) By putting customer at the heart of everything to optimize customer experience, b) By creating personalized shopping experiences to customers is a top priority c) By focusing on multi-channel, social retail data management, analytics, mobility. d) By offering apps – that provides customers variety of services, buy products, make payment, access billing details, setting alert for product availability and more. Some apps also notify the products based on buying behavior of the customers using the growing transactional data. These apps help customers and helps support team of the companies to deliver a better service experience. Retail firms understand that service effectiveness and efficiency can be improved only by adopting latest IT technologies. The benefits associated with intensive application of IT technologies includes:

  1. Faster time to market.
  2. Lower total cost of ownership..
  3. Improve customer service.

For the new business approaches, retail companies need to implement outstanding monitoring, control and management solutions that uses big data to enable real-time decisions.

  1. Supplier management
  2. Contract management
  3. Procure-to-pay
  4. Big Data Analytics
  1. Forecast demands for different line of business.
  2. Forecast efficiency of supply chain channels.
  3. Effective utilization of resources.
  4. Improve Customer service.
  5. Identify defects, faults and shortcomings in the production process.
  6. Analyze the data generated by asset and devices and predict failure.

What we offer

We recommend the tools and working models to get through the digital disruptors and fit in the innovative and profitable retailing business model. In Consonansys our new generation experts help businesses in this transformation by digital reinvention. Much of the future will be based on how Generation Z and Millennial customers behave. The older Millennials continue to be uncertain about their future. They do not want to own anything of value. They are looking for discount offerings. In contrast Gen Z is interested in new products, shops more in stores, and will share information. They will have a major impact on the future of retailing. For both groups social media is vital. With the mixed approach to have a look and physical feel of the products before change of ownership and shopping online, the solutions by embracing the technology and create a productive shopping experience is the forte of Consonansys.

Our services in this segment will deliver:

  1. New combined solutions which integrates suppliers, communication networks, business applications and customer-facing applications.
  2. Advanced supply chains system make every stage in the supply chain transparent and more efficient, from customer order to delivery.
  3. Advanced supply chains system make every stage in the supply chain transparent and more efficient, from customer order to delivery.

Our Services Include

  1. Consulting Services
  2. Solution Implementation Services
  3. Application Development Services
  4. Application Integration Services
  5. Application Support & Maintenance Services
  6. Mobile Application Development Services
  7. Big Data Implementation Services
  8. Infrastructure Services
  9. Program Management

Key Differentiators

  1. Leaders in our organization has got tremendous amount of experience leading several transformation projects across the globe, where business solutions were implemented ranging from 100 to 500 locations, on every project.
  2. Leaders in our organization has got tremendous amount of experience leading product development, wherein product was put in use for around 2000 + customers.
  3. Consultants with relevant industry experience go through a structured training for carrying out the consulting and technical work on their respective areas