Business Process Services

In today’s world, most enterprises are facing various challenges in their business processes. At the same time, enterprises also know that there is always a room for improvement in every step in the business process, which can reduce the operational cost and enable to offer innovative products and services to market. Business environment has evolved rapidly and looking to implement innovative technologies such as mobility, security, big data, cloud computing, business intelligence and social media as part of their business process improvements.

The first step in the process is to conduct the business process study and identify the list of business processes with the key stakeholders. Then, prepare a detailed program plan and approach document for carrying out the implementation and receive acceptance from key stakeholders. And conduct a regular review on the program status with key stakeholders to ensure that they are closely involved. Our focus is to enhance the productivity and improve the process efficiency in the business processes.


Our sub-services include:

a) Define business process and prepare RFP.

b) Evaluate vendors for software selection

c) Conduct a session with clients’ key stakeholders on each business process and prepare a system requirements specification document.

d) Prepare process flow charts with critical decision making involved.

e) Define system integration document for interfaces between systems.

f) Once the processes are defined, we work with team across all levels in the organization to ensure that our client companies capture the benefits and savings at each business process.

g) Identify the configuration and customization in the software to fulfill the business requirements and do prioritization by conducting workshops with key stakeholders.

h) Develop standard operating procedures, training materials for each business processes.

i) Conduct training for end users.

j) Support data migration services .

k) Provide hand-holding support for business users.

We provide highly experienced project managers, subject matter experts, consultants, trainers to complete the task on-time, within the budget and in good quality.


a)  Define business process and prepare RFP

b)  Evaluate vendors for software selection

c) Conduct a session with clients’ key stakeholders on each business process and prepare a system requirements  specification document.

d)  Prepare process flow charts with critical decision making involved.

e)  Define system integration document for interfaces between systems.

f)  Once the processes are defined, we work with team across all levels in the organization to ensure that our client companies capture the benefits and savings at each business process

g) Identify the configuration and customization in the software to fulfill the business requirements and do prioritization by conducting workshops with key stakeholders.

h)  Develop standard operating procedures,training materials for each business processes.

i)  Conduct training for end users.

j)  Support data migration services.